Skip to main content
Empower Upper Cumberland

Privacy Policy

Last updated: February 2026

Overview

Empower Upper Cumberland (“we,” “our,” or “us”), a program of the Upper Cumberland Human Resource Agency (UCHRA), respects your privacy and is committed to protecting the personal information you share with us. This policy describes how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information you provide directly to us, including:

  • Name, email address, phone number, and mailing address when you contact us or apply for services
  • Household and income information submitted through our application form
  • Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including your IP address, browser type, referring URLs, and pages viewed. This information is used to improve our website and is not linked to personally identifiable information.

How We Use Your Information

We use the information we collect to:

  • Process applications and deliver program services
  • Respond to inquiries and communicate with you
  • Improve our website and services
  • Comply with legal obligations and program reporting requirements

Information Sharing

We do not sell or rent your personal information. We may share information with partner organizations only as necessary to deliver program services, and with government agencies as required for program compliance and reporting. All partners are bound by confidentiality requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You may request to access, correct, or delete your personal information by contacting us. We will respond to your request within a reasonable timeframe.

Contact

For questions about this privacy policy, contact us at: