Empower Upper Cumberland has an opening for an Empower Navigator. The Empower Navigator works on behalf of UCHRA to provide navigation services to families within the continuum of care of Empower UC. Empower Navigators serve on the Prosperity Team with coaches throughout the region to best serve the needs of clients as well as to make the Collaboration Team aware of system barriers and service gaps.

Duties include:

  • Attend in-depth training on processes and expectations of the collaboration
  • Provide feedback to the Collaboration on the successes and failures of the structure and processes
  • Facilitate Prosperity Pathways utilizing SMART goals for Empower Families
  • Conducting Circles Cohort Classes
  • Completing applications and assessments and entering data into the shared platform system
  • Protecting the personal identifying information of families
  • Maintaining the integrity of relationships with families while also creating strategies for success
  • Meeting and exceeding established goals toward families’ successful outcomes
  • Other duties as assigned by Navigator Manager


  • Exceptional understanding of the current human and workforce services systems
  • Familiarity with agency policies and procedures
  • Ability to read, analyze and interpret data
  • Excellent communication skills
  • Ability to use computer applications for reporting and planning purposes
  • Excellent interpersonal and time management skills
  • Great flexibility and accountability
  • Ability to empathize with families’ needs while maintaining professional relationships


The successful applicant will possess a Bachelor’s Degree (preferred), possess former Case Management experience (preferred), and/or possess direct experience working in or utilizing the Human Services system (preferred).

Interested applicants should complete an online application, found here, and/or submit a resume to careers@ucdd.org.

Equal Opportunity Employer